Get in touch
Questions, feedback, or something not working? We read every message and usually reply within one to two business days.
Email us
The fastest way to reach the team is by email at support@mylastop.com. We read every message and usually reply within one to two business days. Please don't include passwords or other sensitive information in your message.
Common questions
Forgot your password? Use the password reset link on the login page and follow the emailed instructions.
A quiz didn't generate? Make sure your PDF contains selectable text (not just scanned images) and is under 50 MB, then try again. If a generation ever fails, it won't count toward your monthly usage.
Many more answers about how MyLastop works, your data, and your account are on our FAQs page.
Report a bug or request a feature
Found a problem? Tell us on the Report a Bug page. Have an idea to make MyLastop better? Share it on Feature Requests. (Both require you to be signed in.)
Billing & refunds
Questions about a payment, subscription, or refund? Email support@mylastop.com and we'll help sort it out — most billing issues are resolved quickly. Our Refund Policy explains how cancellations and refunds work.
Enterprise & schools
Looking at MyLastop for a team, school, or university? Email support@mylastop.com and we'll tailor a plan — see Pricing for current options.